This way, supervisors who are overseeing multiple agents on active calls can quickly see if a call is going south, open up the live transcript to get more context, and then decide if they need to jump in to help the agent. Companies worldwide are using NVIDIA’s conversational AI platform to improve their services. As …
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Stability AI releases sketch-to-image generative AI tool These filters have tonnes of room for creativity and can be easily adjusted, allowing users to achieve a truly bespoke design. One of the best things about this application is that it allows users to create high-quality images without having to learn to code. It also supports many …
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Chatbots vs conversational AI: Whats the difference? Security organizations use Krista to reduce complexity for security analysts and automate run books. Krista connects multiple security services and apps (Encase, AXIOM, Crowdstrike, Splunk) and uses AI to consolidate information and provide analysts a single view of an alert. While there are benefits to using chatbots, there …
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As large language models such as BERT, GPT-2, and BART have been provided as open source tools for research and the healthcare industry, we have already begun to see incredible development blossom. And then a few healthcare specific tech companies with a penchant for protecting patient data will move the needle forward in innovation. In …
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eBay Shop Bot Customers new online shopping BFF? We’ll confirm when these changes will take affect nearer the time and will contact all users of the service to keep them informed. We understand why people will resort to using services that offer to find cancellations. But we also know that some of these services might …
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